These Terms of Service (“Terms”) form a binding agreement between you and Lamingo Gen LLC (“Lamingo,” “we,” “us,” or “our”), the operator of Figlimeand its related websites, applications, and services — including the sites at rise2.ai, figlime.com, and figlime.rise2.aiand their subdomains — (collectively, the “Service”). By accessing or using the Service, creating an account, or clicking to accept these Terms, you agree to be bound by them. If you do not agree, do not use the Service.
If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to that organization.
1. The Service
Figlime is a recruitment platform that provides AI-assisted candidate screening, screening conversation orchestration, integrations with applicant tracking systems (“ATS”) and other third-party providers, and related analytics and configuration tools. We may add, modify, or discontinue features at any time. Certain features depend on third-party services that we do not control.
2. Eligibility & Accounts
You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for the accuracy of your account information, for maintaining the confidentiality of your credentials, and for all activity that occurs under your account. You must notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security or legal risk.
3. Customer Responsibilities & Employment Compliance
The Service is a tool. You, not Lamingo, are solely responsible for your recruitment and employment decisions and for your compliance with all laws that apply to your hiring process. This includes, without limitation, equal-employment-opportunity and anti-discrimination laws (such as Title VII, the ADA, the ADEA, and state and local equivalents), laws governing automated employment decision tools and AI in hiring (such as NYC Local Law 144, the EU AI Act, and similar measures), background-check and consent requirements, and data-protection laws (such as the GDPR, UK GDPR, CCPA/CPRA, and other state privacy laws).
You agree that you are responsible for:
- reviewing AI-generated screening outputs, scores, summaries, and recommendations before relying on them, and exercising independent human judgment in any decision affecting a candidate;
- providing candidates with any notices, disclosures, and consents required by law, including notices regarding the use of automated tools and AI;
- conducting any bias audits, impact assessments, or accommodations required by law for your use of automated or AI-assisted screening;
- establishing a lawful basis for collecting and processing candidate data through the Service and honoring candidate data-subject rights; and
- the lawfulness, accuracy, and content of the data, questions, and criteria you configure.
With respect to candidate personal data processed through the Service, you act as the data controller (or equivalent), and Lamingo acts as a processor or service provider acting on your instructions, as further described in our Privacy Policy and any applicable data processing addendum.
4. AI-Assisted Features
The Service uses artificial intelligence and machine-learning models, including third-party models. AI output may be inaccurate, incomplete, biased, or otherwise unsuitable, and it does not constitute professional, legal, or hiring advice. AI output is provided as a decision aid only and must not be used as the sole basis for any adverse decision regarding a candidate. You are responsible for evaluating the appropriateness of any AI output for your use case.
5. Acceptable Use
You agree not to, and not to permit anyone to:
- use the Service for any unlawful, discriminatory, harassing, or fraudulent purpose;
- upload content that infringes third-party rights or violates any law;
- reverse engineer, decompile, scrape, or attempt to access the Service’s source code or underlying models except as permitted by law;
- interfere with, disrupt, or attempt to gain unauthorized access to the Service or its related systems, or circumvent any security or rate-limiting measures;
- use the Service to build a competing product, or resell or sublicense the Service without our written consent; or
- introduce malware or use the Service to transmit harmful code.
6. Third-Party Services & Integrations
The Service integrates with third-party products (such as ATS providers, identity providers, and AI model providers). Your use of those third-party products is governed by their own terms and privacy policies, and we are not responsible for them. You are responsible for maintaining any rights, licenses, and authorizations needed to connect those products to the Service. We may suspend an integration if a third party changes or restricts its service.
7. Customer Content & License
“Customer Content” means data, configurations, candidate information, and other content you or your candidates submit to the Service. As between you and us, you retain all rights in Customer Content. You grant us a worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely to provide, secure, and improve the Service and as otherwise described in our Privacy Policy. You represent that you have all rights and permissions necessary to grant this license.
8. Intellectual Property
The Service, including all software, models, designs, and the “Figlime” and “Lamingo” names and logos, is owned by Lamingo or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. We reserve all rights not expressly granted. If you provide feedback, you grant us a perpetual, royalty-free license to use it without restriction.
9. Fees
If the Service is offered for a fee, you agree to pay all applicable charges in accordance with the pricing and billing terms presented to you. Unless stated otherwise, fees are non-refundable, are exclusive of taxes, and may change on prospective notice. Failure to pay may result in suspension or termination.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the maximum extent permitted by law, Lamingo disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Service will be uninterrupted, secure, error-free, or that any AI output will be accurate or reliable. You assume full responsibility for your use of the Service and any decisions based on it.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAMINGO AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, arising out of or relating to the Service or these Terms, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages. This includes, without limitation, any liability arising from employment or hiring decisions, AI output, discrimination or compliance claims, or third-party services.
LAMINGO’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO LAMINGO FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
12. Indemnification
You agree to defend, indemnify, and hold harmless Lamingo and its officers, members, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your Customer Content; (c) your hiring, recruitment, or employment decisions; (d) your violation of these Terms or of any law, including employment, anti-discrimination, AI, or data-protection laws; or (e) your violation of any third-party right.
13. Term & Termination
These Terms apply while you use the Service. You may stop using the Service at any time. We may suspend or terminate your access at any time, with or without cause, including for violation of these Terms. Upon termination, your right to use the Service ceases. Sections that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnification, and governing law) will survive.
14. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. Subject to the arbitration provisions in Section 15, the exclusive venue for any dispute will be the state and federal courts located in Alameda County, California, and you consent to their personal jurisdiction.
15. Binding Arbitration & Class-Action Waiver
Please read this section carefully — it affects how disputes are resolved. You and Lamingo agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding individual arbitration, rather than in court, except as set out below. The arbitration will be administered by JAMS (or, if JAMS is unavailable, the American Arbitration Association) under its applicable commercial rules, and may be conducted by phone, online, or in writing where permitted. The arbitrator’s decision may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.
Class-action waiver.All claims must be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any class or representative proceeding.
Exceptions. Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in court to protect its intellectual property or confidential information. These exceptions are not subject to arbitration.
30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to support@rise2.ai with your name, account, and a clear statement that you decline arbitration. Opting out does not affect any other part of these Terms.
16. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms with a new “Last updated” date or by notifying you in the Service). Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
17. Miscellaneous
These Terms, together with any policies referenced in them, are the entire agreement between you and Lamingo regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. Nothing in these Terms creates a partnership, agency, or employment relationship.
Notices. We may provide notices to you by email, through the Service, or by posting to our websites; you agree such notices are effective when sent or posted. You may send notices to us at support@rise2.ai.
Force majeure. Lamingo is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, outages, failures of third-party services or infrastructure, labor disputes, or governmental action.
18. Contact
Questions about these Terms? Contact Lamingo Gen LLC at support@rise2.ai.